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Contents cleaning and restoration services that respect what matters most

A Comprehensive Approach to Contents Cleaning & Restoration in Marietta and the Greater Atlanta Area

When you open the door after a disaster, it’s not just the damage to your home that hits you; it’s seeing your belongings in disarray. Furniture covered in soot, clothing that smells like smoke, and family keepsakes that look beyond repair. It’s easy to feel stuck in that moment, not knowing what can be saved or how to begin. That’s where Big Bear Restoration steps in with contents cleaning and restoration services built around care.

Our team doesn’t rush the process. We take time to sort, photograph, and pack your belongings, transporting them to a safe storage location for specialized cleaning. The goal is always the same: to save what can be saved, clean it thoroughly, and return it to you in a condition that feels like home again. Contact us today for 24/7 emergency assistance.

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Contents Cleaning That Honors What Matters Most

The walls and the floor matter post-fire damage, but there’s more to it. It’s the baby books, the heirloom china, the favorite reading chair still faintly smelling of smoke. That’s why our contents cleaning and restoration process is one of the most thoughtful parts of what we do. We don’t treat your belongings like boxes to be sorted—we treat them like memories worth protecting.

Step One: Careful Inventory & Documentation

Before anything leaves your home, we go room by room, item by item, documenting everything with photos and detailed notes. Each piece is evaluated for damage, labeled, and recorded in a comprehensive inventory that stays with us throughout the entire process.

Step Two: Secure Pack-Out & Storage

Once your belongings are cataloged, we carefully pack them up and move them to our secure, climate-controlled facility. This is a clean, temperature-stable environment designed to protect sensitive materials like wood, textiles, and electronics while they wait for restoration.

Step Three: Deep Cleaning & Deodorizing

Every item that can be cleaned is cleaned using the most effective method for its material and condition. That might mean dry cleaning soft goods like clothing and linens, or using specialized equipment for rugs, upholstery, and delicate surfaces. We also tackle invisible damage, like smoke odor, soot particles, and residue.

Step Four: Restoration of Specialty Items

Not everything fits into a standard category, and we’re prepared for that too. We handle artwork, framed photos, electronics, and keepsakes that need extra attention. Our team has the experience to restore pieces with both sentimental and financial value, working carefully to preserve what makes them special.

Our Most Asked Contents Cleaning & Restoration Questions

Yes, in many cases, mold odors can be fully removed, especially when we’re able to start the process early. Mold not only grows on surfaces; it also releases microscopic spores that settle deep into fabrics, wood, and porous materials. That’s why we use specialized cleaning agents, deodorization chambers, and ozone or hydroxyl treatments to neutralize odors at the source.

Items like clothing, upholstered furniture, and even rugs can often be restored to their pre-damage condition. That said, the extent of restoration depends on how long the mold has been present and how deeply it has spread.

The first step is to avoid moving or cleaning anything yourself, especially if your home has suffered fire, smoke, or water damage. Shifting items too soon can actually make things worse, both in terms of damage and insurance documentation.

If it’s safe to do so, take photos of the affected areas for your records, then contact the professionals at Big Bear Restoration. We’ll handle the inventory, pack-out, and cleaning with the care it takes to avoid further damage.

Of course! Our contents restoration services aren’t limited to just fire damage. We also clean and restore belongings impacted by smoke, water, mold, and storm damage. Whether your items were exposed to floodwater or have been sitting in a damp basement too long, we know how to assess and treat a wide range of damage types.

Every item is assessed based on its material, condition, and the type of damage it’s suffered. Our team looks at how deeply the damage has set in—things like smoke penetration, water saturation, or mold growth—and whether cleaning methods will be effective without causing more harm.

We also consider sentimental or personal value, especially for irreplaceable items. Some things, unfortunately, can’t be saved, and we’ll be honest about that. However, if there’s a safe and effective way to restore something, we’ll do everything we can to bring it back.

It’s completely up to you. Some homeowners prefer to be there to walk through the process with us, while others are juggling a lot and need us to handle it. Either way, we’ll communicate clearly, keep a detailed inventory of everything we take, and coordinate with you before anything is returned.

When it’s time to bring your belongings back, we’ll work with your schedule and handle the unpacking and placement so your home feels like yours again.

We’re Here to Bring Life Back to Your Belongings

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